Small-batch craft chocolate, made in Yokohama, Japan

Shipping & Returns

Shipping

  • Orders are shipped from Japan.
  • • Domestic Japan shipping: calculated at checkout according to destination within Japan.
  • Domestic Japan Free shipping on orders of ¥5,000 or more.
  • Orders are normally dispatched within 5 days of receiving the order.
  • We ship worldwide. Postage is calculated at checkout based on your country or region and the number of items, and sent by Japan Post International Air Packet with tracking.
  • Free shipping on orders over ¥5,000 applies to orders within Japan only.

Chilled Delivery

  • During the warmer months, roughly May to October, chilled delivery is available at checkout for ¥1,550.
  • With standard delivery, warmth in transit can leave a pale bloom on the surface. It does not affect quality or flavour, but if you would rather avoid it we recommend chilled delivery.

Payment

  • We accept credit cards and PayPal.
  • Payment is processed according to the payment method selected at checkout.

Prices

  • All prices displayed on the website are tax inclusive.

Customs Duties on International Orders

  • Customs duties, import taxes and clearance fees may apply. These are the responsibility of the recipient.
  • Some countries and regions restrict food imports. Please check the rules for your destination before ordering.

Returns & Exchanges

  • Because chocolate is a food product, we do not accept returns or exchanges for change of mind after an order has been shipped.
  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery, including your order number and, where appropriate, photographs of the issuecontact.
  • We will arrange an appropriate replacement or refund.
  • Return shipping for damaged, defective, or incorrect goods will be covered by Darling Wings Chocolate.

Contact


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