Small-batch craft chocolate, made in Yokohama, Japan

FAQ

Chocolate

What does "bean to bar" mean?

Bean to bar means that chocolate is made from cocoa beans through the chocolate-making process rather than from purchased finished chocolate. For Darling Wings Chocolate, the story begins with cocoa from Darling Wings Farm in Ghana and continues in Yokohama, Japan, where the cocoa is transformed into small-batch craft chocolate.

Where does your cocoa come from?

Our cocoa comes from Darling Wings Farm in Ghana. Cocoa supplied by Darling Wings Farm is transformed into craft chocolate in our Yokohama workshop.

Where is Darling Wings Chocolate made?

Our chocolate is made in Yokohama, Japan, using cocoa supplied by Darling Wings Farm in Ghana.

Ingredients & Storage

Where can I find ingredient and allergen information?

Ingredient and allergen information is provided with each product. If you have a specific allergy or dietary concern, please contact us before ordering.

How should I store the chocolate?

Store chocolate in a cool place below 25°C and away from direct sunlight.

If the room temperature is too warm, you may store the chocolate in the refrigerator. Before enjoying it, allow the chocolate to rest at room temperature for at least 10 minutes.

Orders & Shipping

Do you ship outside Japan?

Yes. We ship worldwide by Japan Post International Air Packet, with tracking. Postage is calculated at checkout based on your country or region and the number of items.

Free shipping on orders over ¥5,000 applies to orders within Japan only. Customs duties, import taxes and clearance fees may also apply, and are the responsibility of the recipient.

How quickly will my order be shipped?

Orders are normally dispatched within 5 days of receiving the order.

How much does shipping cost?

For deliveries within Japan, shipping is calculated at checkout according to the destination. Orders of ¥5,000 or more qualify for free shipping.

International postage is calculated at checkout based on your country or region and the number of items.

Will the chocolate melt in summer?

During the warmer months, roughly May to October, chilled delivery is available at checkout for ¥1,550.

With standard delivery, warmth in transit can leave a pale bloom on the surface. It does not affect quality or flavour, but if you would rather avoid it we recommend chilled delivery.

What payment methods do you accept?

We accept credit cards and PayPal.

Gifting

Do you offer gift wrapping?

Yes. Gift wrapping is available for a fee. Please add a note in the "Add a note to your order" box at checkout orContactus, and we will let you know the wrapping options and prices.

Cocoa Products

Can I purchase cocoa nibs or cocoa powder in bulk?

Yes. Please contact us with the product you're interested in, approximate quantity, intended use and delivery destination,Contactand we'll respond to your enquiry.

Our Story

Where can I learn more about Darling Wings Farm?

You can learn more about Darling Wings Farm and the connection between our Ghana cocoa and Japanese chocolate-making through ourStorypage.