{"id":203,"date":"2026-08-15T22:16:06","date_gmt":"2026-08-15T22:16:06","guid":{"rendered":"https:\/\/darlingwingschocolate.com\/?page_id=203"},"modified":"2026-08-20T21:23:37","modified_gmt":"2026-08-20T12:23:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/darlingwingschocolate.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:8px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Chocolate<\/h2>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">What does \"bean to bar\" mean?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Bean to bar means that chocolate is made from cocoa beans through the chocolate-making process rather than from purchased finished chocolate. For Darling Wings Chocolate, the story begins with cocoa from Darling Wings Farm in Ghana and continues in Yokohama, Japan, where the cocoa is transformed into small-batch craft chocolate.<\/p>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Where does your cocoa come from?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Our cocoa comes from Darling Wings Farm in Ghana. Cocoa supplied by Darling Wings Farm is transformed into craft chocolate in our Yokohama workshop.<\/p>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Where is Darling Wings Chocolate made?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Our chocolate is made in Yokohama, Japan, using cocoa supplied by Darling Wings Farm in Ghana.<\/p>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:44px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Ingredients &amp; Storage<\/h2>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Where can I find ingredient and allergen information?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Ingredient and allergen information is provided with each product. If you have a specific allergy or dietary concern, please contact us before ordering.<\/p>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">How should I store the chocolate?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Store chocolate in a cool place below 25\u00b0C and away from direct sunlight.<\/p>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">If the room temperature is too warm, you may store the chocolate in the refrigerator. Before enjoying it, allow the chocolate to rest at room temperature for at least 10 minutes.<\/p>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:44px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Orders &amp; Shipping<\/h2>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Do you ship outside Japan?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Yes. We ship worldwide by Japan Post International Air Packet, with tracking. Postage is calculated at checkout based on your country or region and the number of items.<\/p>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Free shipping on orders over \u00a55,000 applies to orders within Japan only. Customs duties, import taxes and clearance fees may also apply, and are the responsibility of the recipient.<\/p>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">How quickly will my order be shipped?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Orders are normally dispatched within 5 days of receiving the order.<\/p>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">How much does shipping cost?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">For deliveries within Japan, shipping is calculated at checkout according to the destination. Orders of \u00a55,000 or more qualify for free shipping.<\/p>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">International postage is calculated at checkout based on your country or region and the number of items.<\/p>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Will the chocolate melt in summer?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">During the warmer months, roughly May to October, chilled delivery is available at checkout for \u00a51,550.<\/p>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">With standard delivery, warmth in transit can leave a pale bloom on the surface. It does not affect quality or flavour, but if you would rather avoid it we recommend chilled delivery.<\/p>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">What payment methods do you accept?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">We accept credit cards and PayPal.<\/p>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:44px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Gifting<\/h2>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Do you offer gift wrapping?<\/h3>\n\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Yes. Gift wrapping is available for a fee. Please add a note in the \"Add a note to your order\" box at checkout or<a href=\"\/en\/contact\/\">Contact<\/a>us, and we will let you know the wrapping options and prices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:44px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Cocoa Products<\/h2>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Can I purchase cocoa nibs or cocoa powder in bulk?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">Yes. Please contact us with the product you're interested in, approximate quantity, intended use and delivery destination,<a href=\"\/en\/contact\/\">Contact<\/a>and we'll respond to your enquiry.<\/p>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:44px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Our Story<\/h2>\n\n\n<h3 class=\"wp-block-heading has-inter-font-family\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Where can I learn more about Darling Wings Farm?<\/h3>\n\n\n<p class=\"has-custom-muted-color has-text-color has-inter-font-family wp-block-paragraph\">You can learn more about Darling Wings Farm and the connection between our Ghana cocoa and Japanese chocolate-making through our<a href=\"\/en\/our-story\/\">Story<\/a>page.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u30c1\u30e7\u30b3\u30ec\u30fc\u30c8\u306b\u3064\u3044\u3066 Bean to Bar \u3068\u306f\u4f55\u3067\u3059\u304b\uff1f Bean to Bar \u3068\u306f\u3001\u65e2\u88fd\u306e\u30c1\u30e7\u30b3\u30ec\u30fc\u30c8 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-203","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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