{"id":201,"date":"2026-08-15T22:15:31","date_gmt":"2026-08-15T22:15:31","guid":{"rendered":"https:\/\/darlingwingschocolate.com\/?page_id=201"},"modified":"2026-08-18T22:45:34","modified_gmt":"2026-08-18T13:45:34","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/darlingwingschocolate.com\/en\/shipping-returns\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:8px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Shipping<\/h2>\n\n\n<ul class=\"wp-block-list has-inter-font-family\">\n<li>Orders are shipped from Japan.<\/li>\n\n\n<li>\u2022\tDomestic Japan shipping: calculated at checkout according to destination within Japan.<\/li>\n\n\n<li>Domestic Japan Free shipping on orders of \u00a55,000 or more.<\/li>\n\n\n<li>Orders are normally dispatched within 5 days of receiving the order.<\/li>\n\n\n<li>We ship worldwide. Postage is calculated at checkout based on your country or region and the number of items, and sent by Japan Post International Air Packet with tracking.<\/li>\n\n\n<li>Free shipping on orders over \u00a55,000 applies to orders within Japan only.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:40px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Chilled Delivery<\/h2>\n\n\n<ul class=\"wp-block-list has-inter-font-family\">\n<li>During the warmer months, roughly May to October, chilled delivery is available at checkout for \u00a51,550.<\/li>\n\n\n<li>With standard delivery, warmth in transit can leave a pale bloom on the surface. It does not affect quality or flavour, but if you would rather avoid it we recommend chilled delivery.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:40px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Payment<\/h2>\n\n\n<ul class=\"wp-block-list has-inter-font-family\">\n<li>We accept credit cards and PayPal.<\/li>\n\n\n<li>Payment is processed according to the payment method selected at checkout.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:40px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Prices<\/h2>\n\n\n<ul class=\"wp-block-list has-inter-font-family\">\n<li>All prices displayed on the website are tax inclusive.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:40px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Customs Duties on International Orders<\/h2>\n\n\n<ul class=\"wp-block-list has-inter-font-family\">\n<li>Customs duties, import taxes and clearance fees may apply. These are the responsibility of the recipient.<\/li>\n\n\n<li>Some countries and regions restrict food imports. Please check the rules for your destination before ordering.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:40px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Returns &amp; Exchanges<\/h2>\n\n\n<ul class=\"wp-block-list has-inter-font-family\">\n<li>Because chocolate is a food product, we do not accept returns or exchanges for change of mind after an order has been shipped.<\/li>\n\n\n<li>If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery, including your order number and, where appropriate, photographs of the issue<a href=\"\/en\/contact\/\">contact<\/a>.<\/li>\n\n\n<li>We will arrange an appropriate replacement or refund.<\/li>\n\n\n<li>Return shipping for damaged, defective, or incorrect goods will be covered by Darling Wings Chocolate.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"margin-top:40px;font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">Contact<\/h2>\n\n\n<ul class=\"wp-block-list has-inter-font-family\">\n<li>Email <a href=\"mailto:info@darlingwingschocolate.com\">info@darlingwingschocolate.com<\/a><\/li>\n\n\n<li>Phone <a href=\"tel:05037039366\">050-3703-9366<\/a><\/li>\n\n\n<li>Darling Wings Chocolate Kanagawa Ken Yokohama Shi Kounanku Kounandai 8-34-8<\/li>\n<\/ul>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:48px;margin-bottom:40px\"\/>\n\n\n<h2 class=\"wp-block-heading has-fraunces-font-family\" style=\"font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.809), 24px);\">\u7279\u5b9a\u5546\u53d6\u5f15\u6cd5\u306b\u57fa\u3065\u304f\u8868\u8a18<\/h2>\n\n\n<figure class=\"wp-block-table dwf-legal-table has-inter-font-family has-small-font-size\"><table class=\"has-fixed-layout\"><tbody><tr><th>\u8ca9\u58f2\u4e8b\u696d\u8005<\/th><td>Darling Wings Chocolate<\/td><\/tr><tr><th>\u4e8b\u696d\u8005<\/th><td>\u30c0\u30cb\u30a8\u30eb \u30af\u30df<\/td><\/tr><tr><th>Address<\/th><td>Kanagawa Ken Yokohama Shi Kounanku Kounandai 8-34-8<\/td><\/tr><tr><th>Telephone number<\/th><td>050-3703-9366<\/td><\/tr><tr><th>Email address<\/th><td>info@darlingwingschocolate.com<\/td><\/tr><tr><th>\u8ca9\u58f2\u4fa1\u683c<\/th><td>\u5404\u5546\u54c1\u30da\u30fc\u30b8\u306b\u8868\u793a\uff08\u7a0e\u8fbc\uff09<\/td><\/tr><tr><th>\u5546\u54c1\u4ee3\u91d1\u4ee5\u5916\u306e\u5fc5\u8981\u6599\u91d1<\/th><td>\u65e5\u672c\u56fd\u5185\u306e\u9001\u6599\u306f\u914d\u9001\u5148\u306b\u5fdc\u3058\u3066\u6c7a\u6e08\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u65e5\u672c\u56fd\u5185\u306f5,000\u5186\u4ee5\u4e0a\u306e\u3054\u6ce8\u6587\u3067\u9001\u6599\u7121\u6599\u3067\u3059\u3002\u30af\u30fc\u30eb\u4fbf\uff08\u51b7\u8535\uff09\u3092\u3054\u5e0c\u671b\u306e\u5834\u5408\u306f1,550\u5186\u3092\u7533\u3057\u53d7\u3051\u307e\u3059\u3002\u6d77\u5916\u767a\u9001\u306e\u9001\u6599\u306f\u3001\u914d\u9001\u5148\u306e\u56fd\u30fb\u5730\u57df\u3068\u3054\u6ce8\u6587\u6570\u91cf\u306b\u5fdc\u3058\u3066\u6c7a\u6e08\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u307e\u3059\uff08\u9001\u6599\u7121\u6599\u306e\u5bfe\u8c61\u5916\uff09\u3002\u6d77\u5916\u914d\u9001\u3067\u306f\u95a2\u7a0e\u30fb\u8f38\u5165\u6d88\u8cbb\u7a0e\u7b49\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u3001\u304a\u5ba2\u69d8\u306e\u3054\u8ca0\u62c5\u3068\u306a\u308a\u307e\u3059\u3002<\/td><\/tr><tr><th>\u652f\u6255\u65b9\u6cd5<\/th><td>\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u3001PayPal<\/td><\/tr><tr><th>\u652f\u6255\u6642\u671f<\/th><td>\u3054\u6ce8\u6587\u6642\u306b\u9078\u629e\u3057\u305f\u6c7a\u6e08\u65b9\u6cd5\u306b\u5f93\u3044\u304a\u652f\u6255\u3044\u3044\u305f\u3060\u304d\u307e\u3059\u3002<\/td><\/tr><tr><th>\u5546\u54c1\u306e\u5f15\u6e21\u6642\u671f<\/th><td>\u3054\u6ce8\u6587\u3092\u53d7\u3051\u3066\u304b\u3089\u901a\u5e385\u65e5\u4ee5\u5185\u306b\u767a\u9001\u3057\u307e\u3059\u3002<\/td><\/tr><tr><th>Returns &amp; Exchanges<\/th><td>\u98df\u54c1\u3067\u3042\u308b\u30c1\u30e7\u30b3\u30ec\u30fc\u30c8\u5546\u54c1\u306e\u305f\u3081\u3001\u767a\u9001\u5f8c\u306e\u304a\u5ba2\u69d8\u90fd\u5408\u306b\u3088\u308b\u8fd4\u54c1\u30fb\u4ea4\u63db\u306f\u304a\u53d7\u3051\u3057\u3066\u304a\u308a\u307e\u305b\u3093\u3002\u5546\u54c1\u306b\u7834\u640d\u3001\u4e0d\u826f\u3001\u307e\u305f\u306f\u6ce8\u6587\u5185\u5bb9\u3068\u306e\u76f8\u9055\u304c\u3042\u308b\u5834\u5408\u306f\u3001\u5546\u54c1\u5230\u7740\u5f8c7\u65e5\u4ee5\u5185\u306b\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002\u78ba\u8a8d\u306e\u3046\u3048\u3001\u4ea4\u63db\u307e\u305f\u306f\u8fd4\u91d1\u306b\u3066\u5bfe\u5fdc\u3044\u305f\u3057\u307e\u3059\u3002\u3053\u306e\u5834\u5408\u306e\u8fd4\u9001\u6599\u306f\u5f53\u5e97\u304c\u8ca0\u62c5\u3044\u305f\u3057\u307e\u3059\u3002<\/td><\/tr><\/tbody><\/table><\/figure>","protected":false},"excerpt":{"rendered":"<p>\u914d\u9001\u306b\u3064\u3044\u3066 \u30af\u30fc\u30eb\u4fbf\uff08\u51b7\u8535\uff09\u306b\u3064\u3044\u3066 \u304a\u652f\u6255\u3044 \u4fa1\u683c\u306b\u3064\u3044\u3066 \u6d77\u5916\u914d\u9001\u306e\u95a2\u7a0e\u306b\u3064\u3044\u3066 \u8fd4\u54c1\u30fb\u4ea4\u63db \u304a\u554f\u3044\u5408\u308f [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-201","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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